Tourism information system

Author:

Glagoleva L. E., ,Zatsepilina N. P.,Kovaleva E. N.,Zatsepilina L. S.,Sandberg A. B.,Sekhniev M. E., , , , ,

Abstract

The article discusses the information system in the field of tourism, namely, the marketing system of continuous coordination of the offered services with the services that are in demand on the market, which the travel company is able to offer at a profit and more efficiently than competitors as a result of operational marketing activities.Considering the tourism industry, it should be noted that consumers' concepts of the best types of recreation are changing, as is the fashion for prestigious vacation spots. Therefore, in the process of analyzing, planning, implementing, and monitoring the progress of the marketing plan, the information about potential service buyers, competitors, enterprise capabilities, and dealers operating in the market is required. The marketing information system is considered in the article as a constantly operating system of interconnection of people, equipment, and special techniques designed to collect, classify, analyze, evaluate, and spread relevant and accurate information for use by marketers in order to improve planning, implementation, and control over the use of marketing activities results. The article discusses the system of internal reporting, collection of external marketing information, as well as methods of research and analysis of marketing information.

Publisher

PANORAMA Publishing House

Reference6 articles.

1. 1. Glagoleva L. E. Internet-prodvizhenie saitov kak odin iz vidov deiatelnosti obuchaiushchikhsia po napravleniiu «gostinichnoe delo» [Internet promotion of sites as one of the activities of students in the direction of «hotel business»] / Zatsepilina N. P., Kovaleva E. N. // Problemy prepodavaniia matematiki, fiziki, khimii i informatiki v vuze i srednei shkole [Problems of teaching mathematics, physics, chemistry and computer science in higher educational institutions and secondary school]. Materials of the VII Regional Scientific and Methodological Conference. - 2021. - P. 62-65. (In Russ.)

2. 2. Glagoleva L. E., Zatsepilina N. P., Kovaleva E. N., Zatsepilina L. S., Sandberg A. B., Sekhniev M. E. Internet-marketing kak instrument prodvizheniia rynochnykh uslug v sfere gostepriimstva i gostinichnom dele [Internet marketing as a tool for promoting market services in the hospitality and hotel business] // Lizing [Leasing]. 2021. № 3. P. 4-11. (In Russ.)

3. 3. Itogi vnutrennego i vyezdnogo turizma v 2021 godu [Results of domestic and outbound tourism in 2021] [Electronic resource] // https://www.atorus.ru/news/press-centre/new/58171.html. (In Russ.)

4. 4. Glagoleva L. E., Zatsepilina N. P., Kovaleva E. N., Zatsepilina L. S., Sandberg A. B., Sekhniev M. E. Internet-prodvizhenie rynochnykh uslug v sfere turizma i rekreatsii [Internet promotion of market services in the field of tourism and recreation] // Lizing [Leasing]. 2021. No. 5. P. 16-21. (In Russ.)

5. 5. Glagoleva L. E. Praktiko-orientirovannye zaniatiia u studentov industrii gostepriimstva [Practice-oriented classes for students of the hospitality industry] / Glagoleva L. E., Zatsepilina N. P., Zhemchuzhnikova N. V. // In the collection: Sovremennye tekhnologii nepreryvnogo obucheniia shkola-vuz [Modern technologies of lifelong learning school-higher educational institution]. Materials of the VII All-Russian Scientific and Methodological Conference. Voronezh State University of Engineering Technologies. - 2020. - P. 154. (In Russ.)

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