Abstract
Objective: Literature has attributed low responsiveness to poor incentive, lack of motivation, and ‘red tapism’, while attitudinal predisposing factors remain under-researched among nurses in public health institution. Therefore, this study investigated how job involvement, work Satisfaction, age, and sex predicted responsiveness behaviour among nurses.
Methods: The study was a cross-sectional survey in which 68 nurses comprising 25 males and 43 females purposively selected were sampled. Participants were drawn from among Nurses in Abua Multi-System Hospital, Ado-Ekiti, Ekiti State, using simple random sampling technique. A structured questionnaire divided into four sections and contained standardized scales that measured responsiveness, job involvement, and work Satisfaction was the instrument used for data collection. The scales were revalidated during pilot study to ascertain their reliability and suitability for use within the Nigerian cultural context. They all yielded high Cronbach alpha coefficients. Three hypotheses were tested in the study. Data were analyzed with multiple regression and t-test analysis at 0.05 level of significance.
Results and discussion: Results showed significant joint influence of work Satisfaction and job involvement on empathic behavior, F (2,68) = 12.68; p<.01); female nurses were significantly higher on empathic behavior than male nurses t (68) = -2.40; p< .05; and younger nurses displayed higher level of responsiveness than older nurses, t (234) = 12.15; p<.01.
Research implications: The results of the study and its implications were discussed in line with the findings.
Publisher
RGSA- Revista de Gestao Social e Ambiental
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