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2. Negotiating the role of expert carers on an adult hospital ward;Allen;Sociology of Health and Illness,2000
3. Australian Commission on Safety and Quality in Health Care 2011 Improving quality and safety through partnerships with patients and consumers http://www.safetyandquality.gov.au
4. Australian Commission on Safety and Quality in Health Care 2012 National safety and quality health service standard 2: Partnering with consumers http://www.safetyandquality.gov.au/our-work/patient-and-consumer-centred-care/national-safety-and-quality-health-service-standard-2-partnering-with-consumers/
5. Australian Institute of Health and Welfare 2009 The ninth biennial welfare report of the Australian Institute of Health and Welfare Canberra, ACT AIHW http://www.aihw.gov.au/WorkArea/DownloadAsset.aspx?id=6442452909