Estimating the Impact of Understaffing on Sales and Profitability in Retail Stores-Reference-Cited by-同舟云学术

Estimating the Impact of Understaffing on Sales and Profitability in Retail Stores

Published:2014-06-02 Issue:2 Volume:24 Page:201-218
ISSN:1059-1478
Container-title:Production and Operations Management
language:en
Short-container-title:Prod Oper Manag

Author:

Mani Vidya¹,Kesavan Saravanan²,Swaminathan Jayashankar M.²

Affiliation:

1. Smeal College of Business; Pennsylvania State University; State College Pennsylvania 16802 USA

2. Kenan-Flagler Business School; University of North Carolina at Chapel Hill; Chapel Hill North Carolina 27599 USA

Publisher

Wiley

Subject

Management of Technology and Innovation,Industrial and Manufacturing Engineering,Management Science and Operations Research

Link

http://onlinelibrary.wiley.com/wol1/doi/10.1111/poms.12237/fullpdf

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3. Optimal management of cross-trained workers in services with negligible switching costs;Berman;Eur. J. Oper. Res.,2005

4. Dimensioning large call centers;Borst;Oper. Res.,2004

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