Research trends towards crisis management in social sciences: A bibliometric analysis

Abstract

AbstractThis research aims to reveal the main trends, gaps and paradigm shifts in crisis management. Data from research dealing with crisis/crisis management in the social sciences literature were examined in this context. The Web of Science database was used to collect research data. The data were analyzed using bibliometric analysis, a quantitative research method. The findings show that crisis management, crisis planning, crisis actions, strategic management and crisis management in public relations were the most intensively studied topics until 2018. But after 2018, research, tourism, Covid‐19 pandemic have shown a trend towards social media. In general, there is an increase in empirical research on crisis management. In this body of research, the United States of America has the greatest weight numerically, however, European countries are better positioned in terms of interest levels and international cooperation. All in all, this research provides a good conceptual framework for future crisis management research.