Consumer Resistance to Innovation in Services: Challenges and Barriers in the Internet of Things Era

Author:

Mani Zied,Chouk Inès

Publisher

Wiley

Subject

Management of Technology and Innovation,Strategy and Management

Reference130 articles.

1. Accenture 2013 Realizing the full potential of smart metering http://urlz.fr/6Ncq

2. Accenture 2016a Igniting growth in consumer technology https://www.accenture.com/_acnmedia/PDF-3/Accenture-Igniting-Growth-in-Consumer-Technology.pdf

3. Accenture 2016b North America consumer digital banking survey https://www.accenture.com/t20160609T222453__w__/us-en/_acnmedia/PDF-22/Accenture-2016-North-America-Consumer-Digital-Banking-Survey.pdf

4. Theory of planned behavior;Ajzen;Organizational Behavior and Human Decision Processes,1991

5. Consumer adoption of technological innovations;Antioco;European Journal of Marketing,2010

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