Impacts of Hospital Complexity on Experiential Quality: Mitigating Roles of Information Technology

Author:

Peng David Xiaosong1ORCID,Ye Yuan2,Feng Bo3,Ding David Xin4ORCID,Heim Gregory R.5ORCID

Affiliation:

1. C. T. Bauer College of BusinessDepartment of Decision and Information SciencesUniversity of Houston Houston TX 77204‐6021

2. College of Business AdministrationCalifornia State University Sacramento CA 95819

3. Dongwu Business SchoolSoochow University Suzhou China 215006

4. Department of Supply Chain ManagementRutgers Business School–Newark and New Brunswick Newark NJ 07102

5. Department of Information and Operations Management, Mays Business SchoolTexas A&M University, College Station TX 77843‐4217

Funder

National Natural Science Foundation of China

Publisher

Wiley

Subject

Management of Technology and Innovation,Information Systems and Management,Strategy and Management,General Business, Management and Accounting

Reference75 articles.

1. AHRQ(2013).Most frequent conditions in U.S. hospitals 2011 accessed February 12 2015 available athttp://www.hcup-us.ahrq.gov/reports/statbriefs/sb162.pdf.

2. Case mix complexity differences between teaching and nonteaching hospitals;Ament R. P.;Journal of Medical Education,1981

3. Organizational size and functional complexity: A study of administration in hospitals;Anderson T. R.;American Sociological Association,1961

4. Performance Effects Related to the Sequence of Integration of Healthcare Technologies

5. Dual Role of IT-Assisted Communication in Patient Care: A Validated Structure-Process-Outcome Framework

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