A Randomized Controlled Trial of the Effect of Service Delivery Information on Patient Satisfaction in an Emergency Department Fast Track-Reference-Cited by-同舟云学术

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A Randomized Controlled Trial of the Effect of Service Delivery Information on Patient Satisfaction in an Emergency Department Fast Track

Published:2011-07 Issue:7 Volume:18 Page:674-685
ISSN:1069-6563
Container-title:Academic Emergency Medicine
language:en
Short-container-title:

Author:

McCarthy Melissa L.,Ding Ru,Zeger Scott L.,Agada Noah O.,Bessman Sara C.,Chiang Wesley,Kelen Gabor D.,Scheulen James J.,Bessman Edward S.

Publisher

Wiley

Subject

Emergency Medicine,General Medicine

Link

http://onlinelibrary.wiley.com/wol1/doi/10.1111/j.1553-2712.2011.01119.x/fullpdf

Reference33 articles.

1. Defining and measuring patient satisfaction with medical care;Ware;Eval Program Plann.,1983

2. What patients like about their medical care and how often they are asked: a meta-analysis of the satisfaction literature;Hall;Soc Sci Med.,1988

3. Patient satisfaction: a review of issues and concepts;Sitzia;Soc Sci Med.,1997

4. Patient satisfaction: what we know and what we still need to explore;Aharony;Med Care Res Rev.,1993

5. Patient understanding and satisfaction as predictors of compliance;Wartman;Med Care.,2010

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