What Words Convey: The Potential for Patient Narratives to Inform Quality Improvement

Author:

GROB RACHEL1,SCHLESINGER MARK2,BARRE LACEY ROSE3,BARDACH NAOMI4,LAGU TARA5,SHALLER DALE6,PARKER ANDREW M.7,MARTINO STEVEN C.7,FINUCANE MELISSA L.7,CERULLY JENNIFER L.7,PALIMARU ALINA78

Affiliation:

1. University of Wisconsin–Madison Law School and University of Wisconsin–Madison School of Medicine and Public Health

2. Yale University School of Public Health

3. Brown University School of Public Health

4. University of California–San Francisco

5. University of Massachusetts Medical School–Baystate

6. Shaller Consulting Group

7. RAND Corporation

8. UCLA Fielding School of Public Health

Funder

Yale University

RAND Corporation

Agency for Healthcare Research and Quality

National Center for Advancing Translational Sciences

National Heart, Lung, and Blood Institute

National Institutes of Health

Publisher

Wiley

Subject

Public Health, Environmental and Occupational Health,Health Policy

Reference72 articles.

1. Coproduction of healthcare services;Batalden M;BMJ Qual Saf,2015

2. The heart of patient‐centered care;Grob R;J Health Polit Policy Law,2013

3. What is patient‐centered care? A typology of models and missions;Tanenbaum SJ;Health Care Anal,2015

4. FramptonSB GuastelloS HoyL NaylorM SheridanS Johnston‐FleeceM.Harnessing evidence and experience to change culture: a guiding framework for patient and family engaged care. Discussion Paper (January 31 2017) National Academy of Medicine Washington DC.https://nam.edu/wp-content/uploads/2017/01/Harnessing-Evidence-and-Experience-to-Change-Culture-A-Guiding-Framework-for-Patient-and-Family-Engaged-Care.pdf. Accessed February 12 2019.

5. Foreword. Consumer Assessment of Health Plans Study (CAHPS);Crofton C;Med Care,1999

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