Communication in healthcare: a narrative review of the literature and practical recommendations

Author:

Vermeir P.12,Vandijck D.134,Degroote S.13,Peleman R.25,Verhaeghe R.35,Mortier E.5,Hallaert G.5,Van Daele S.5,Buylaert W.56,Vogelaers D.125

Affiliation:

1. Department of General Internal Medicine; Ghent University Hospital; Ghent Belgium

2. Department of Internal Medicine; Ghent University Hospital; Ghent Belgium

3. Department of Public Health; Ghent University Hospital; Ghent Belgium

4. Department of Business Economics; Hasselt University; Diepenbeek Belgium

5. Faculty of Medicine and Health Sciences; Ghent University Hospital; Ghent Belgium

6. Department of Emergency Medicine; Ghent University Hospital; Ghent Belgium

Publisher

Hindawi Limited

Subject

General Medicine

Reference72 articles.

1. Assessment of patient's experiences across the interface between primary and secondary care: Consumer Quality Index Continuum of care;Berendsen;Patient Educ Couns,2009

2. Deficits in communication and information transfer between hospital-based and primary care physicians: implications for patient safety and continuity of care;Kripalani;JAMA,2007

3. Tool to assess the quality of consultation and referral request letters in family medicine;Francois;Can Fam Phys,2011

4. Contribution of primary care to health systems and health;Starfield;Milbank Q,2005

5. Unclogging the physician referral network. Winning referrals requires research and tracking;Moosbrugger;Healthc Exec,1988

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