A novel solution for construction on-site communication – the information booth

Abstract

A recent study on construction productivity improvement at the University of Calgary revealed the direct tool time (working time) of Alberta’s commercial construction to be about 51%. This study exposed inadequate communication and unavailability of required information as the main causes for a relatively lower tool time. Use of information technology (IT) to overcome widely visible communication issues was extremely limited at the construction site level. Construction companies’ hesitation to adopt new technologies was well noted whereas construction workers expressed their willingness and ability to use IT at the site level. The objective of this paper is to discuss the concept and the application of a novel communication tool (called an information booth) developed and pilot tested at a construction project. The concept and the technology presented in this paper have been tested at an actual construction project resulting in improvements in construction productivity, worker satisfaction, and efficiency. This paper also elaborates the rationale for a new technological framework (and the information booth), barriers for technology implementation, research objectives, methodology, and data analysis.