Usage and User Analysis of a Real-Time Digital Reference Service-Reference-Cited by-同舟云学术

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Usage and User Analysis of a Real-Time Digital Reference Service

Published:2002-11-20 Issue:79-80 Volume:38 Page:183-200
ISSN:0276-3877
Container-title:The Reference Librarian
language:en
Short-container-title:The Reference Librarian

Author:

Broughton Kelly M.

Publisher

Informa UK Limited

Subject

Library and Information Sciences

Link

http://www.tandfonline.com/doi/pdf/10.1300/J120v38n79_12

Reference11 articles.

1. Instant Messaging Reference in an Academic Library: A Case Study

Cited by 12 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Awareness and Users’ Opinion regarding Need of Virtual Reference Service in Chandigarh Region Innovation and Knowledge Cluster Institutions (CRIKC) in India: A Study;Internet Reference Services Quarterly;2022-09-26

2. Library consultations and a global pandemic: An analysis of consultation difficulty during COVID-19 across multiple factors;The Journal of Academic Librarianship;2021-01

3. Users' preferences for answer forms to reference questions in libraries;Proceedings of the 18th International Conference on Information Integration and Web-based Applications and Services;2016-11-28

4. Anonymity versus Perceived Patron Identity in Virtual Reference Transcripts;Public Services Quarterly;2012-10

5. User satisfaction with electronic reference: a systematic review;Reference Services Review;2010-08-17

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