1. Comprehensive Accreditation Manual For Hospitals: The Official Handbook;The Joint Commission,2007
2. The now and future Joint Commission. The Joint Commission. http://www.jointcommission.org/AboutUs/joint_commission_now_future.htm. Accessed January 4, 2008.
3. Sentinel Event Alert. The Joint Commission. http://www.jointcommission.org/SentinelEvents/SentinelEventAlert/. Accessed January 3, 2008.
4. To Err is Human: Building a Safer Health System;Kohn,2000
5. Crossing the Quality Chasm: A New Health System for the 21st Century;Institute of Medicine,2001