1. Group techniques for program planning: A guide to Nominal Group and Delphi processes;Delbecq,1986
2. Out of the Crisis;Deming,1982
3. The change masters: Innovation and entrepreneurship in the American corporation;Kanter,1983
4. The roles of group decision support systems in the learning organization;Lewis,1994
5. Quality function deployment using groupware in a collaborative environment;Lewis,1993