How servant leadership and self-efficacy interact to affect service quality in the hospitality industry: A polynomial regression with response surface analysis

Author:

Qiu Shaoping,Dooley Larry M.,Xie LeiORCID

Publisher

Elsevier BV

Subject

Strategy and Management,Tourism, Leisure and Hospitality Management,Transportation,Development

Reference72 articles.

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2. Tracking job performance trajectories over time: A six-year longitudinal study;Alessandri;European Journal of Work & Organizational Psychology,2015

3. Effects of knowledge of performance: A survey and tentative theoretical formulation;Ammons;The Journal of General Psychology,1956

4. Social foundations of thought and action;Bandura,1986

5. Self-efficacy mechanism in human agency;Bandura;American Psychologist,1982

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