1. Creating and nurturing a premier e-business;Anderson;Journal of Interactive Marketing,1999
2. Blogs will change your business;Baker;Business Week,2005
3. Beyond blogs: what business needs to know?;Baker;Business Week,2008
4. Consumers in a multichannel environment: product utility, process utility, and channel choice;Balasubramanian;Journal of Interactive Marketing,2005
5. The state of interactive marketing in seven countries: interactive marketing comes of age;Barwise;Journal of Interactive Marketing,2005