Reflections on service systems boundaries: A viable systems perspective-Reference-Cited by-同舟云学术

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Reflections on service systems boundaries: A viable systems perspective

Published:2012-10 Issue:5 Volume:30 Page:451-465
ISSN:0263-2373
Container-title:European Management Journal
language:en
Short-container-title:European Management Journal

Author:

Barile Sergio,Saviano Marialuisa,Polese Francesco,Di Nauta Primiano

Publisher

Elsevier BV

Subject

Strategy and Management

Reference77 articles.

1. Systems thinking for curious managers;Ackoff,2010

2. Organization and environment;Aldrich,1979

3. Service system fundamentals: Work system, value chain and life cycle;Alter;IBM System Journal,2008

4. Reducing the fear of crime in a community as a complex service system: The Case of London Borough of Sutton, Introduction to the FMM 2011;Andreu,2011

5. An introduction to cybernetics;Ashby,1956

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