1. Quality assurance: methods of measurement;Dunne;The Professional Nurse,1987
2. Facilitating change: choosing the appropriate strategy;Haffer;Journal of Nursing Administration,1986
3. The complexity of pain assessment and its management within the first 24 hours of cardiac surgery: implications for nurses. Part 1;Hancock;Intensive and Critical Care Nursing,1996
4. The age of unreason;Handy,1991
5. Let the change come from within;Haynes;Professional Nurse,1992