Analysis of the operational performance of brazilian airport terminals: A multicriteria approach with De Borda-AHP integration-Reference-Cited by-同舟云学术

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Analysis of the operational performance of brazilian airport terminals: A multicriteria approach with De Borda-AHP integration

Published:2016-03 Issue: Volume:51 Page:19-26
ISSN:0969-6997
Container-title:Journal of Air Transport Management
language:en
Short-container-title:Journal of Air Transport Management

Author:

Rocha Phelipe Medeiros da,Barros Alexandre Pinheiro de,Silva Glauco Barbosa da,Costa Helder Gomes

Publisher

Elsevier BV

Subject

Law,Management, Monitoring, Policy and Law,Strategy and Management,Transportation

Reference36 articles.

1. Voice of Turkish customer: Importance of expectations and level of satisfaction at airport facilities;Atalik;Rev. Eur. Stud.,2009

2. A method for evaluating the level of service arrival components at airports;Borille;J. Air Transp. Manag.,2013

3. An AHP analysis of air traffic management with target windows;Castelli;J. Air Transp. Manag.,2011

4. Evaluating the quality of airport service using the fuzzy multi-criteria decision-making method: a case study of Taiwanese airports;Chien-Chang;Expert Syst.,2012

5. Evaluating level of service at airport passenger terminals: review of research approaches;Correia;Transp. Res. Rec.,2004

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