Unlocking my heart: Fostering hotel brand love with service robots

Author:

Wu MeijuanORCID,Tan Garry Wei-HanORCID,Aw Eugene Cheng-Xi,Ooi Keng-BoonORCID

Publisher

Elsevier BV

Subject

Tourism, Leisure and Hospitality Management

Cited by 4 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. Examining AI in the Hospitality and Hotel Branding Landscape;Advances in Marketing, Customer Relationship Management, and E-Services;2024-07-26

2. Artificial Intelligence in the Consumer Behavior Process in Business;Advances in Marketing, Customer Relationship Management, and E-Services;2024-05-13

3. How celebrity attributes damage customer–brand relationship in live streaming commerce: a dark side;Journal of Brand Management;2024-05-04

4. Artificial intelligence in restaurant businesses: a systematic review on service robots;Worldwide Hospitality and Tourism Themes;2024-04-15

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