1. The boundary spanning of managers within service networks;Alexander;Journal of Business Research,2016
2. Consumer attitudes toward marketing and consumerism;Barksdale;Journal of Marketing,1972
3. Translating questionnaires and other research instruments: Problems and solutions;Behling,2000
4. Salesperson learning, organizational learning, and retail store performance;Bell;Journal of the Academy of Marketing Science,2010
5. Retail management. A strategic approach;Berman,2010