The determinants of social CRM entrepreneurship: An institutional perspective
Author:
Publisher
Elsevier BV
Subject
Marketing
Reference77 articles.
1. Social media: Influencing customer satisfaction in B2B sales;Agnihotri;Industrial Marketing Management,2016
2. Forecasting social CRM adoption in SMEs: A combined SEM-neural network method;Ahani;Computers in Human Behavior,2017
3. Reflections of entrepreneurs of small and medium-sized enterprises concerning the adoption of social media and its impact on performance outcomes: Evidence from the UAE;Ahmad;Telematics and Informatics,2018
4. The degree of e-business entrepreneurship and long-term sustainability: An institutional perspective;Al Omoush;Information Systems and e-Business Management,2018
5. Is the relationship between employees’ psychological empowerment and employees’ job satisfaction contingent on the transformational leadership? A study on the Yemeni Islamic banks;Al-Swidi;Asian Social Science,2012
Cited by 29 articles. 订阅此论文施引文献 订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献
1. The impact of E-CRM on customer loyalty in the airline industry: the mediating role of customer experience;Cogent Business & Management;2024-07-05
2. The relationship between feminist collective action and social media engagement;Journal of Social Marketing;2024-07-05
3. Providing an innovative model for social customer relationship management: Meta synthesis approach;Journal of Innovation & Knowledge;2024-07
4. The Use of Digital Tools for Customer Engagement in the Financial Services Sector;Advances in E-Business Research;2024-05-03
5. Application Of Customer Relationship Management Through the Concept of Technology Adoption in the Broiler Jaya Broad Marketing Program;Ekonika : Jurnal Ekonomi Universitas Kadiri;2024-04-30
1.学者识别学者识别
2.学术分析学术分析
3.人才评估人才评估
"同舟云学术"是以全球学者为主线，采集、加工和组织学术论文而形成的新型学术文献查询和分析系统，可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容，当前同舟云学术共收录了国内外主流学术期刊6万余种，收集的期刊论文及会议论文总量共计约1.5亿篇，并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询！咨询电话：010-8811{复制后删除}0370
www.globalauthorid.com
TOP
Copyright © 2019-2024 北京同舟云网络信息技术有限公司 京公网安备11010802033243号 京ICP备18003416号-3