Ability is in the eye of the beholder: How context and individual factors shape consumer perceptions of digital assistant ability

Author:

Beeler Lisa,Zablah Alex R.,Rapp Adam

Publisher

Elsevier BV

Subject

Marketing

Reference89 articles.

1. Anayoha, R. (2017). The History of Artificial Intelligence. http://sitn.hms.harvard.edu/flash/2017/history-artificial-intelligence/.

2. Bera, A. (2019). Is Siri better than Google? – 16 interesting Siri statistics. https://safeatlast.co/blog/siri-statistics/#gref.

3. Apple was a little behind on Siri privacy, now it’s way ahead;Bohn;The Verge.,2019

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5. Bronstein, M. (2019), “Bringing You the Next Generation Google Assistant,” https://blog.google/products/assistant/next-generation-google-assistant-io/.

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