1. Patient comments about hospitalization: Implications for change;Allen;Comprehensive Psychiatry,1976
2. The Client Satisfaction Questionnaire-8 and the Service Satisfaction Scale-30;Attkisson,1994
3. The Client Satisfaction Questionnaire (CSQ) scales and the Service Satisfaction Scale-30;Attkisson,1995
4. The Client Satisfaction Questionnaire (CSQ) scales and the Service Satisfaction Scale-30;Attkisson,1995
5. Patient satisfaction in health and mental health services;Attkisson;Evaluation and Program Planning,1983