Improving patient satisfaction and outpatient diagnostic center efficiency using novel online real-time scheduling

Author:

Jain Varun,Mohan Usha,Zacharia ZachORCID,Sanders Nada R.

Publisher

Elsevier BV

Subject

Management Science and Operations Research,General Health Professions,Medicine (miscellaneous)

Reference48 articles.

1. Global Status Report on Noncommunicable Diseases 2010;WHO,2011

2. WHO, How India Scaled Up its Laboratory Testing Capacity for Covid-19, Geneva, 2020.

3. The patient patient: The performance of traditional versus open-access scheduling policies;Cho;Decis. Sci.,2019

4. Improving performance in outpatient appointment services with a simulation optimization approach;Klassen;Prod. Oper. Manage.,2009

5. Clinic overbooking to improve patient access and increase provider productivity;LaGanga;Decis. Sci.,2007

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