Insights into water service quality in Jordan from key performance indicators and consumer perceptions

Author:

Ogata RyujiORCID,Mahasneh Salameh,Alananbeh Azzam,Fujii Natsuko

Publisher

Elsevier BV

Subject

Management, Monitoring, Policy and Law,Sociology and Political Science,Development,Business and International Management

Reference28 articles.

1. Microbial quality of domestic and imported brands of bottled water in Trinidad;Bharath;Int. J. Food Microbiol.,2003

2. The IBNET Water Supply and Sanitation Blue Book 2014: the International Benchmarking Network for Water and Sanitation Utilities Databook;Danilenko,2014

3. Factors influencing public perception of drinking water quality;De Franca Doria;Water Pol.,2010

4. Sustainable water infrastructure asset management: a gap analysis of customer and service provider perspectives;Han;Sustainability,2015

5. Gap analysis based decision support methodology to improve level of service of water services;Han;Sustainability,2017

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