1. Perioperative Patient ‘Hand Off’ Toolkit;Association of Perioperative Registered Nurses,2010
2. What Seems to be the Matter: Communication Between Hospitals and Patients;Audit Commission,1993
3. Interaction Process Analysis: a Method for the Study of Small Groups;Bales,1976
4. Hospital facilities and the role of evidence-based design;Becker;Journal of Facilities Management,2007
5. How to turn a team of experts into an expert medical team: guidance from the aviation and military communities;Burke;Quality and Safety in Health Care,2004