A comparison of chatbot platforms with the state-of-the-art sentence BERT for answering online student FAQs-Reference-Cited by-同舟云学术

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A comparison of chatbot platforms with the state-of-the-art sentence BERT for answering online student FAQs

Published:2023-03 Issue: Volume:17 Page:100856
ISSN:2590-1230
Container-title:Results in Engineering
language:en
Short-container-title:Results in Engineering

Author:

Peyton Kevin^ORCID,Unnikrishnan Saritha

Publisher

Elsevier BV

Subject

General Engineering

Reference13 articles.

1. Exploring age differences in motivations for and acceptance of chatbot communication in a customer service context;van der Goot,2020

2. Opportunities and challenges in using AI chatbots in higher education;Yang,2019

3. A Review of Chatbots in Education: Practical Steps Forward [Chapter in Book, Report or Conference Volume];Cunningham-Nelson,2019

4. Evaluating natural language understanding services for conversational question answering systems;Braun,2017

5. Benchmarking Natural Language Understanding Systems;Wisniewski,2017

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2. Generative AI-Enabled Conversational Interaction to Support Self-Directed Learning Experiences in Transversal Computational Thinking;ACM Conversational User Interfaces 2024;2024-07-08

3. A Change from Negative to Positive of Later Adoption Using the Innovation Decision Process to Imply Sustainability for HR Chatbots of Private Companies in Thailand;Sustainability;2024-07-01

4. Everything you wanted to know about ChatGPT: Components, capabilities, applications, and opportunities;Internet Technology Letters;2024-05-30

5. Application of WSQ (Watch-Summary-Question) Flipped Teaching in Affective Conversational Robots: Impacts on Learning Emotion, Self-Directed Learning, and Learning Effectiveness of Senior High School Students;International Journal of Human–Computer Interaction;2024-05-22

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