1. Drucker's challenge: communication and the emotional glass ceiling;Wieand;Ivey Business J,2002
2. Primal leadership: realizing the power of emotional intelligence;Goleman,2002
3. Why you should care about your emotional intelligence;Lanser;Healthcare Executive,2000
4. The new IQ;Connolly;Nurs Manag,2002
5. Studies in emotional intelligence redefine our approach to leadership development;Dearborn;Public Personnel Management,2002