1. Critical success factors for lean implementation within SMEs;Achanga;Journal of Manufacturing Technology Management,2006
2. AMT. (2006). Information flow mapping, active management techniques. 〈http://www.amt.eu.com/pages/content/index.asp?〉PageID=16.
3. Engineering and managing software requirements;Aurum,1998
4. BSI. (2005). Integrated management systems (IMS) series. British Standards Institute.
5. Information audit: An integrated strategic approach;Buchanan;International Journal of Information Management,1998