1. Improving Air Safety through Organizational Learning. Consequences of a Technology-led Model;Ballesteros,2007
2. Shame, blame and liability: why safety management suffers organisational learning disabilities;Baram,1997
3. Structure of event analysis;Freitag,1997
4. Introduction: the goals of event analysis;Hale,1997
5. After the Event. From Accidents to Organisational Learning;Hale,1997