1. The New Economics for Industry, Government, Education;Deming,2000
2. Process mapping;Marriott;Curr Probl Pediatr Adolesc Health Care,2018
3. Change Theories–Running PDSA Cycles;Christoff;Curr Probl Pediatr Adolesc Health Care,2018
4. Understanding Variation, Part 1: the Run Chart;Williams;Curr Probl Pediatr Adolesc Health Care,2018
5. Understanding Variation, Part 2: the Control Chart;Williams;Curr Probl Pediatr Adolesc Health Care,2018