Revisiting the effects of smile intensity on judgments of warmth and competence: The role of industry context
Author:
Publisher
Elsevier BV
Subject
Strategy and Management,Tourism, Leisure and Hospitality Management
Reference80 articles.
1. Cultivating admiration in brands: warmth, competence, and landing in the “golden quadrant”;Aaker;J. Consum. Psychol.,2012
2. International services advertising: an examination of variation in appeal use for experiential and utilitarian services;Albers Miller;J. Serv. Mark.,1999
3. Service with a smile: does the type of smile matter?;Andrzejewski;J. Retail. Consum. Serv.,2016
4. Service with a smile and encounter satisfaction: emotional contagion and appraisal mechanisms;Barger;Acad. Manag. J.,2006
5. An ingroup advantage for confidence in emotion recognition judgments: the moderating effect of familiarity with the expressions of outgroup members;Beaupré;Personal. Soc. Psychol. Bull.,2006
Cited by 17 articles. 订阅此论文施引文献 订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献
1. Driving online course sales by leveraging teacher information;Asia Pacific Journal of Marketing and Logistics;2024-09-11
2. Digital human calls you dear: How do customers respond to virtual streamers’ social-oriented language in e-commerce livestreaming? A stereotyping perspective;Journal of Retailing and Consumer Services;2024-07
3. Warmth or competence? Understanding voice shopping intentions from Human-AI interaction perspective;Electronic Commerce Research;2024-05-23
4. Understanding Voice Shopping Value Co-Creation: A Sem-Fsqca Method;Journal of Computer Information Systems;2024-04-12
5. How do patients' perceptions and doctors' images impact patient decisions? Deconstructing online physician selection using multimodal data;Heliyon;2024-04
1.学者识别学者识别
2.学术分析学术分析
3.人才评估人才评估
"同舟云学术"是以全球学者为主线，采集、加工和组织学术论文而形成的新型学术文献查询和分析系统，可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容，当前同舟云学术共收录了国内外主流学术期刊6万余种，收集的期刊论文及会议论文总量共计约1.5亿篇，并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询！咨询电话：010-8811{复制后删除}0370
www.globalauthorid.com
TOP
Copyright © 2019-2024 北京同舟云网络信息技术有限公司 京公网安备11010802033243号 京ICP备18003416号-3