Construction of a service quality scale for the online food delivery industry-Reference-Cited by-同舟云学术

Construction of a service quality scale for the online food delivery industry

Published:2021-05 Issue: Volume:95 Page:102938
ISSN:0278-4319
Container-title:International Journal of Hospitality Management
language:en
Short-container-title:International Journal of Hospitality Management

Author:

Cheng Ching-Chan,Chang Ya-Yuan,Chen Cheng-Ta

Publisher

Elsevier BV

Subject

Strategy and Management,Tourism, Leisure and Hospitality Management

Reference78 articles.

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2. Measuring service quality of food delivery services: a study of generation Z;Banerjee;Afr. J. Hosp. Tour. Leis.,2019

3. Mobile apps use and WOM in the food delivery sector: the role of planned behavior, perceived security and customer lifestyle compatibility;Belanche;Sustainability,2020

4. Service triangle or the service marketing triangle;Bhasin;Marketing,2017

5. Big Data in Finance, 2018. AI and data analysis will include visualization models. 〈https://bigdatafinance.tw/index.php/tech/visualization/502–2018〉.

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