A neural network-based predictive decision model for customer retention in the telecommunication sector-Reference-Cited by-同舟云学术

登录注册会员服务联系我们

A neural network-based predictive decision model for customer retention in the telecommunication sector

Published:2024-05 Issue: Volume:202 Page:123250
ISSN:0040-1625
Container-title:Technological Forecasting and Social Change
language:en
Short-container-title:Technological Forecasting and Social Change

Author:

Thangeda Rahul,Kumar Niraj,Majhi Ritanjali

Publisher

Elsevier BV

Reference86 articles.

1. Relevant drivers for Customers’ churn and retention decision in the Nigerian Mobile telecommunication industry;Adebiyi;Journal of Competitiveness,2016

2. Customer churn prediction in telecom using machine learning in big data platform;Ahmad;Journal of Big Data,2019

3. Churn prediction on huge telecom data using hybrid firefly based classification;Ahmed;Egyptian Informatics Journal,2017

4. Study of customer churn in the telecom industry using structural equation modelling;Al-Refaie;Economy & Business Journal,2018

5. Customer churn prediction in telecommunication industry using data certainty;Amin;J. Bus. Res.,2019

Cited by 2 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Assessing the effectiveness of OTT services, branded apps, and gamified loyalty giveaways on mobile customer churn in the telecom industry: A machine-learning approach;Telecommunications Policy;2024-09

2. Sentiment-based predictive models for online purchases in the era of marketing 5.0: a systematic review;Journal of Big Data;2024-08-05

同舟云学术

1.学者识别学者识别

2.学术分析学术分析

3.人才评估人才评估

"同舟云学术"是以全球学者为主线，采集、加工和组织学术论文而形成的新型学术文献查询和分析系统，可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容，当前同舟云学术共收录了国内外主流学术期刊6万余种，收集的期刊论文及会议论文总量共计约1.5亿篇，并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询！咨询电话：010-8811{复制后删除}0370

www.globalauthorid.com

TOP