Supervisor incivility and frontline employees’ performance amid the COVID-19 pandemic: A multilevel moderated mediation analysis

Author:

Gaan NiharikaORCID,Shin Yuhyung

Publisher

Elsevier BV

Subject

Marketing

Reference120 articles.

1. How supervisor passivity begets subordinate incivility: a moderated mediation model;Alenick;Occup. Health Sci.,2022

2. Do frontline employees cope effectively with abusive supervision and customer incivility? Testing the effect of employee resilience;Al-Hawari;J. Bus. Psychol.,2020

3. Linking supervisor incivility with job embeddedness and cynicism: the mediating role of employee self-efficacy;Alola;Gama I. J. B.,2019

4. Tit for tat? The spiraling effect of incivility in the workplace;Andersson;Acad. Manag. Rev.,1999

5. Workplace mistreatment and emotional exhaustion: the interaction effects of self-compassion;Anjum;Curr. Psychol.,2020

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