Hi, May AI help you? An analysis of the barriers impeding the implementation and use of artificial intelligence-enabled virtual assistants in retail
Author:
Publisher
Elsevier BV
Subject
Marketing
Reference117 articles.
1. AI-based chatbots in customer service and their effects on user compliance;Adam;Electron. Mark.,2021
2. Analyzing the implications of healthcare data breaches through computational technique;Almulihi;Intel. Automat. Soft Comput.,2022
3. Consumer adoption of technological innovations: effects of psychological and functional barriers in a lack of content versus a presence of content situation;Antioco;Eur. J. Market.,2010
4. Living up to the chatbot hype: the influence of anthropomorphic design cues and communicative agency framing on conversational agent and company perceptions;Araujo;Comput. Hum. Behav.,2018
5. I, Chatbot: Modeling the determinants of users' satisfaction and continuance intention of AI-powered service agents;Ashfaq;Telematics Inf.,2020
Cited by 22 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献
1. Consumer engagement in chatbots and voicebots. A multiple-experiment approach in online retailing context;Journal of Retailing and Consumer Services;2024-05
2. Space tourism: Value-attitude-behavior theory, artificial intelligence, and sustainability;Journal of Retailing and Consumer Services;2024-03
3. Exploring antecedents impacting user satisfaction with voice assistant app: A text mining-based analysis on Alexa services;Journal of Retailing and Consumer Services;2024-01
4. Customer experience in AI-enabled products: Scale development and validation;Journal of Retailing and Consumer Services;2024-01
5. ChatGPT and generative artificial intelligence: an exploratory study of key benefits and challenges in operations and supply chain management;International Journal of Production Research;2023-12-20
1.学者识别学者识别
2.学术分析学术分析
3.人才评估人才评估
"同舟云学术"是以全球学者为主线,采集、加工和组织学术论文而形成的新型学术文献查询和分析系统,可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容,当前同舟云学术共收录了国内外主流学术期刊6万余种,收集的期刊论文及会议论文总量共计约1.5亿篇,并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询!咨询电话:010-8811{复制后删除}0370
www.globalauthorid.com
TOP
Copyright © 2019-2024 北京同舟云网络信息技术有限公司 京公网安备11010802033243号 京ICP备18003416号-3