Do sales control systems affect service–sales ambidexterity and salesperson performance? A job demands–resources perspective
Author:
Funder
Japan Society for the Promotion of Science
Publisher
Elsevier BV
Subject
Marketing
Reference40 articles.
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3. Does service-sales ambidexterity matter in business-to-business service recovery? A perspective through salesforce control system;Ahmad;Ind. Market. Manag.,2022
4. Unleashing the mechanism among salesforce control system, salesforce ambidexterity, and emotional exhaustion to enhance the competitive advantage of organizations;Ahmad;Front. Psychol.,2022
5. Formal salesforce controls and service-sales ambidexterity: the moderating role of salespeople's grit;Amenuvor;Market. Intell. Plann.,2023
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