1. Respecifying mediated interaction;Arminen;Res. Lang. Social Interact.,2016
2. Calling for Help: Language and Social Interaction in Telephone Helplines;Baker,2005
3. A Pocket Guide to Physical Examination and History Taking;Bates,1995
4. Taking the patient's personal history: Questioning during verbal examination;Boyd,2006
5. Doctors Talking to Patients: A Study of the Verbal Behaviours of Doctors in the Consultation;Byrne,1976