1. A primer on the cost of quality for improvement of laboratory and pathology specimen processes;Carlson;Am. J. Clin. Pathol.,2012
2. Understanding the cost of quality in the laboratory; A report. QMS20-R;CLSI,2014
3. What's your CoPQ? Quantifying the value of laboratory quality;Dawson;Med. Lab. Manag.,2017
4. The Executive Guide to Understanding and Implementing Quality Cost Programs: Reduce Operating Expenses and Increase Revenue;Wood,2007
5. Principles of Quality Costs: Principles, Implementation and Use;Campanella,1999