1. An analysis of public bus transit performance in Indian cities;Badami;Transp. Res. Part A: Policy Pract,2007
2. Measuring your way to profit;Bititci;Manag. Decis.,1994
3. Integrated performance measurement systems: an audit and development guide;Bititci;TQM Mag.,1997
4. Using the Right Metrics to Drive World – Class Performance;Brown,1990
5. NCHRP Report 446: A guidebook for performance-based transportation planning;Cambridge Systematics,2000