1. Estimating Nonresponse Bias in Mail Surveys;Armstrong;Journal of Marketing Research,1977
2. Exchange and Power in Social Life;Blau,1964
3. Strategic Organizational Styles and Marketing Management Performance: An Empirical Policy Study;Conant,1986
4. Increasing Mail Questionnaire Response in Large Samples of the General Public;Diliman;Public Opinion Quarterly,1972
5. Mail and Telephone Surveys: The Total Design Method;Diliman,1978