1. The messy details: insights from technical work studies in health care;Cook,2003
2. The messy details: insights from the study of technical work in health care;Nemeth;IEEE Trans Syst Man Cybernet A Syst Hum,2004
3. Technical work studies: understanding human work amidst complexity, uncertainty, and conflict;Cook,2004
4. Between Craft and Science: Technical Work Studies in US Settings,1997
5. Emergency department status boards: user-evolved artefacts for inter- and intra-group coordination;Wears;Cognit Technol Work,2007