Power customer satisfaction and profitability analysis using multi-criteria decision making methods-Reference-Cited by-同舟云学术

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Power customer satisfaction and profitability analysis using multi-criteria decision making methods

Published:2013-02 Issue:1 Volume:45 Page:331-339
ISSN:0142-0615
Container-title:International Journal of Electrical Power & Energy Systems
language:en
Short-container-title:International Journal of Electrical Power & Energy Systems

Author:

Medjoudj Rabah,Aissani Djamil,Haim Klaus Dieter

Publisher

Elsevier BV

Subject

Electrical and Electronic Engineering,Energy Engineering and Power Technology

Reference23 articles.

1. Life cycle reliability engineering;Yang,2007

2. Bollen M, Holm A, He Y, Owe P. A customer-oriented approach towards reliability indices. In: 19th CIRED paper no. 0134, Vienna, 2007.

3. Managing customer satisfaction involves more than improving reliability;Elliot;Electricity J,2005

4. An analysis model of power customer satisfaction based on the decision tree;Guo;Int J Bus Manage,2007

5. Analytical hierarchy process: an overview of applications;Omkarparsad;EJOR,2006

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