1. Learning to see: value stream mapping to add value and eliminate MUDA, Book by John Shook and Mike Rother.
2. The improvement guide: a practical approach to enhancing organizational performance by Ronald D. Moen, Clifford L. Norman, Kevin M. Nolan, et al..
3. The goal: a process of ongoing improvement by Eliyahu M. Goldratt.
4. Quality by design: a clinical microsystems approach 1st edition by Nelson EC, Batalden PB, Godfrey MM, editors.
5. Managing the unexpected: sustained performance in a complex world,2015