Data science and GIS-based system analysis of transit passenger complaints to improve operations and planning

Author:

Yona Moran,Birfir Genadi,Kaplan Sigal

Publisher

Elsevier BV

Subject

Transportation,Geography, Planning and Development

Reference34 articles.

1. Analyzing Civic Complaints for Proactive Maintenance in Smart City. IEEE ICIS, June 26-29;Bansal,2016

2. A structural equation analysis of the QSL relationship with passenger riding experience on high speed rail: an empirical study of Taiwan and Korea;Chou;Expert Syst. Appl.,2009

3. Microbloggers as Sensors for Transit Breakdowns. IEEE Internet Computing;Congosto,2015

4. Traffic accident segmentation by means of latent class clustering;Depaire;Accid. Anal. Prev.,2008

5. Causes of customer dissatisfaction - studies of transit by the critical-incident method;Edvardsson;Manag. Serv. Qual.,1998

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