Interval type 2-based hybrid fuzzy evaluation of financial services in E7 economies with DEMATEL-ANP and MOORA methods

Author:

Dinçer Hasan,Yüksel Serhat,Martínez LuisORCID

Funder

Spanish National research project

ERDF

Publisher

Elsevier BV

Subject

Software

Reference78 articles.

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3. Evaluating the effects of service quality, customer satisfaction, and service value on behavioral intentions with life insurance customers in India;Gera;Int. J. Serv. Sci. Manage. Eng. Technol.,2017

4. The effect of service quality on customer satisfaction, loyalty, and happiness in five Asian countries;Gong;Psychol. Mark.,2018

5. The influence of service quality on customer satisfaction and loyalty in B2B technology service industry;Huang;Total Qual. Manage. Bus. Excell.,2017

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