1. Lean higher education: increasing the value and performance of university processes;Balzer,2010
2. Evolution of the lean enterprise system: a critical synthesis and agenda for the future;Bozdogan;Encyclopedia of Aerospace Engineering, Section 5 - Manufacturing and Lean Technologies,2010
3. My Life and Work;Ford,1922
4. Today and Tomorrow;Ford,1926
5. Lean six sigma for service. Quality to Improve Services and Transactions;George,2003