Do reviews from friends and the crowd affect online consumer posting behaviour differently?-Reference-Cited by-同舟云学术

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Do reviews from friends and the crowd affect online consumer posting behaviour differently?

Published:2018-05 Issue: Volume:29 Page:102-112
ISSN:1567-4223
Container-title:Electronic Commerce Research and Applications
language:en
Short-container-title:Electronic Commerce Research and Applications

Author:

Pan Xue,Hou Lei,Liu Kecheng,Niu Huayong

Funder

National Natural Science Foundation of China

Publisher

Elsevier BV

Subject

Management of Technology and Innovation,Marketing,Computer Networks and Communications,Computer Science Applications

Reference84 articles.

1. Customer satisfaction and word of mouth;Anderson;J. Serv. Res.,1998

2. Consumer dissatisfaction: the effect of disconfirmed expectancy on perceived product performance;Anderson;J. Marketing Res.,1973

3. Distinguishing influence-based contagion from homophily-driven diffusion in dynamic networks;Aral;Proc. Natl. Acad. Sci. U.S.A.,2009

4. Creating social contagion through viral product design: a randomized trial of peer influence in networks;Aral;Manage. Sci.,2011

5. What makes online content viral?;Berger;J. Market. Res.,2012

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