1. Air Accidents Investigations Branch (AAIB). (1990). Report on the accident to Boeing 737-400 G-OBME near Kegworth, Leicestershire on 8 January, 1989. (Aircraft Accident Report 4/90). London: HMSO.
2. Air Carrier Training Aviation Rulemaking Committee (ACT ARC). (2016a). Recommendation 16-2, Facilitator Training to Deliver Cross-Functional CRM Training. Washington, DC. Available from https://www.faa.gov/about/office_org/headquarters_offices/avs/offices/afx/afs/afs200/afs280/act_arc/act_arc_reco/.
3. Air Carrier Training Aviation Rulemaking Committee (ACT ARC). (2016b). Recommendation 16-6, Delivery of Cross-Functional Crew Resource Management (CRM) Training. Washington, DC. Available from https://www.faa.gov/about/office_org/headquarters_offices/avs/offices/afx/afs/afs200/afs280/act_arc/act_arc_reco/.
4. Aircraft Dispatcher Qualifications, 14 C.F.R. § 121.463. (2017).
5. Cardosi, Kim., & Huntley Jr, Stephen. (1988). DOT/FAA Report, Cockpit and Cabin Crew Coordination (DOT/FAA/FS-88/1), Cambridge, Massachusetts. February 1988.